Fair-Use PolicyFast ResponseSecure
Refund Policy
We aim to be transparent and practical. While digital datasets can't be returned once downloaded, we replace or refund when there's a clear technical or listing issue. Use the form to open a case — it goes straight to our refund desk.
When refunds apply
- Corrupted, inaccessible, or wrong file delivered after a verified purchase.
- Accidental duplicate purchase on the same account or order flow.
- Material mismatch between the dataset description and the actual file delivered.
Not eligible: change of mind, campaign performance, or use against our Terms.
What happens after you submit
Review (≤48h)
We verify your order & check the file/package.
Resolution
Replacement download, credit, or refund.
Payout
If refund is approved, it's processed in 5–7 business days.
Need urgent help?
You can also message us on WhatsApp or email refund@pixelleads.store.
Submit a Refund Request
Fill in the details below. We reply by email. All fields are required.
Submitting this form emails our refund desk at refund@pixelleads.store. We never share your details with third parties.